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Find answers by category.
Getting Started
Create your organization, invite your team, and register your first devices.
Devices & Fleet
Enroll devices, build groups, and navigate the fleet command center.
SIM & Connectivity
Assign eSIMs, swap carriers, and understand connectivity health.
Policies & Alerts
Author automation rules, set thresholds, and configure notifications.
Reports & Billing
Read dashboards, schedule reports, and manage your subscription.
Account & API
Manage roles, API keys, SSO, and white-label branding.
Frequently asked questions.
How do I add a device to my fleet?
From the dashboard, open Enroll Device to generate an enrollment token or QR code, then follow the platform-specific install command. Devices appear in your fleet within seconds of first check-in.
Can I manage multiple organizations?
Yes. MSP and multi-tenant customers can provision sub-organizations, roll up metrics, and aggregate billing across every managed org.
How fast do eSIM changes take effect?
Assign, swap, suspend, and reactivate actions complete in seconds through the platform, with a job queue and retry logic handling carrier operations reliably.
Is my data isolated from other tenants?
Every org-scoped record is protected by row-level security and mandatory org-ID validation, ensuring strict isolation between tenants.
Do policies work when a device is offline?
Yes. Policies are enforced on-device by the portable core, so cost controls and failover rules keep working even without a cloud connection.
Can't find what you need?
Reach our support team and we'll get you unblocked.